Child Safety Standards

99Cupid is an adults-only dating service. We have zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). This page sets out the standards we publish and enforce to keep children off our platform and to protect them from harm.

1. Our commitment

99Cupid prohibits, and works actively to prevent, detect and report, any content or conduct that sexually exploits or endangers children. This includes CSAM, grooming, enticement, sextortion, trafficking, and any sexualisation of a minor. We comply with all applicable child-safety laws in the regions where 99Cupid is available and cooperate fully with law enforcement.

2. 18+ only — no minors on the platform

• 99Cupid is strictly for adults aged 18 or over. Registration requires a date of birth, and accounts that do not meet the minimum age are refused or removed.
• Creating an account on behalf of, or impersonating, a minor is prohibited.
• If we learn that a user is under 18, we terminate the account and delete the associated data.

3. Prohibited content and conduct

The following are strictly forbidden and result in immediate removal and, where appropriate, a report to the relevant authorities:

• Any child sexual abuse material (CSAM), including real, animated, computer-generated or AI-generated depictions;
• Grooming, enticement, or any attempt to sexually solicit a minor;
• Sextortion, trafficking, or facilitating the sexual exploitation of a child;
• Sharing, requesting or linking to CSAE material of any kind;
• Sexualising, or engaging in sexual conversation about, a minor.

4. How we prevent and detect abuse

• Age gating at sign-up and profile review to keep minors off the platform.
• Moderation of profiles, photos and reported content, with removal of violating accounts.
• In-app Report and Block tools on every profile and conversation, so users can flag child-safety concerns quickly.
• Account enforcement — violating accounts are banned and, where required, preserved for investigation.

5. Reporting a child-safety concern

If you see content or behaviour that may sexually exploit or endanger a child:

• Use the in-app Report and Block tools on the profile or message, or
• Email our safety team at support@99cupid.com with the details.

We review child-safety reports as a priority. We remove violating content and accounts, and we report apparent CSAE to the appropriate authorities.

6. Reporting to authorities

When we identify apparent child sexual abuse material or exploitation, we report it to the relevant national and regional authorities, including — where applicable — the U.S. National Center for Missing & Exploited Children (NCMEC) and local law enforcement, and we preserve the associated records in accordance with law.

Members of the public can also report child sexual exploitation directly:

• NCMEC CyberTipline (USA): report.cybertip.org
• Internet Watch Foundation (UK/international): report.iwf.org.uk
• In an emergency, contact your local police or emergency services.

7. Designated point of contact

Our designated point of contact for child-safety matters, and for authorities regarding our CSAM prevention practices and compliance, is:

8. Definitions and standards

We align our standards with recognised definitions of child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). For more on the definitions and the relevant reporting requirements, see Google Play's child safety standards guidance.

Related

See also our Privacy Policy, Terms of Use, and Support page.